Under pressure, even slight pressure, we often choose to triangulate rather than communicate directly. When we are in conflict most of the time, rather than communicating directly with the person or people involved, we talk to someone peripheral to the issue. From the time we are small, most of us wait until a small problem grows into a large one, dealing with the pressure along the way by venting.
This podcast identifies triangulation as the most destructive behavior in the workplace and shows how to overcome it. Whether you are the one starting the triangulation or the one to whom everyone comes to vent, these ideas will benefit you and your team.
Click on this link to listen to the podcast: